Answered By: IESE Library
Last Updated: Jul 14, 2015     Views: 5

See the ACSI produced by the Ross Business School at the University of Michigan. The American Customer Satisfaction Index (ACSI) is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. ACSI reports scores on a 0-100 scale at the national level and produces indexes for 10 economic sectors, 43 industries (including e-commerce and e-business) and more than 200 companies and federal or local government agencies.

Try Nielsen Wire for reports on consumers + various topics.

For data on Spain, take a look at Instituto Nacional del Consumo, Ministerio de Industria, Turismo y Comercio, Spain.

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