Answered By: IESE Library
Last Updated: Nov 14, 2019     Views: 47

Send an email to reporting your problem.

Please include the following information in your message:

1. Your location (on-campus or off-campus?)
2. Your current status (professor, student, research assistant, alumni...)
3. The name of the database you are trying to access to
4. The name of the web browser you're using (Chrome, IE, Mozilla...)
5. A screenshot of any error message you receive

Be as complete as possible in describing the problem. Giving us as much detail as possible in your first message may help us solve your problem more efficiently.

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